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To allow ample time for all patients and scheduled surgical procedures, we operate primarily by appointment. Emergency cases will receive top priority, which is why occasional appointment delay is inevitable. Please realize that we make a sincere attempt to see each client on time.
Even though we make every effort to make our patients feel comfortable during visits, they may be a little uneasy about new people, new surroundings and other pets. We require that your dog be on a leash or in a carrier and that your cat be in a carrier before entering the building. An unrestrained pet can suddenly become a danger to him/herself or to others. Even if your animal is gentle and well trained, we cannot predict the behavior of other animals that may suddenly come in.
We require full payment at the time that services are rendered. For your convenience, we accept Visa, MasterCard, Care Credit, cash and personal checks.
For your protection, and that of others, all dogs must be on a leash or in a carrier, and properly controlled while in the waiting area or exam rooms.
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